Carelon Medi-Cal

Carelon Medi-Cal Clients Welcome!

Shine a Light Counseling Center is an in-network provider with Carelon Behavioral Health for multiple plans throughout California. If you have a Medi-Cal plan that uses Carelon providers for behavioral health services, we can bill your insurance with no deductible or copayment. Your therapy is free. Use the Request for Services form below to get connected to a therapist quickly.

Carelon Private Insurance Plans

Shine a Light Counseling Center is an in-network provider for private insurance that uses  Carelon Behavioral Health providers. Some private insurers subcontract with Carelon to provide behavioral health services to their subscribers. Some larger businesses have self-funded insurance plans that use Carelon providers. Kaiser will sometimes authorize Carelon providers to see their subscribers. If you have a private insurance plan that permits you to use Carelon providers, we can help. Request servics with the form below.

 

Clients with Special Authorization from Kaiser Welcome!

Request an Appointment

To Request an Appointment at Shine a Light or NPCC, please fill out this form. We respond to inquiries Monday through Friday. All inquiries we receive on the weekends or holidays will be processed the next business day. Thank you for your patience. If you need immediate services, please call 911.

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Name
Date of Birth (of the intended client)
Use the drop down menu to select your nearest location.
Of whoever is paying for therapy
Use the drop-down menu to select your insurance coverage.
Use the drop-down menu to select the type of counseling you want.
Use the drop-down menu to indicate if you have seen a therapist with us previously.
Issues You Want Help With:
MORNINGS you are Available:
EARLY AFTERNOONS you are Available:
LATE AFTERNOONS you are Available:
EVENINGS you are Available:
Contact Preferences:
This helps us track your inquiry and respond to you quickly.

Agency Inquiries

This form is for agency information. If you want information about counseling for yourself or your family, use the other form. Thank you.

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Name
This form is for agency information. If you want information about counseling for yourself or your family, use the other form. Thank you.

New Office in San Francisco!

Shine a Light Counseling Center is please to merge with New Perspectives Center for Counseling. NPCC has been serving the San Francisco community for thirty years. Now NPCC is transitioning to become the San Francisco site for Shine a Light. NPCC will retain its name, character and history. For information about NPCC or counseling in San Francisco:

 

New Perspectives Center for Counseling (link)

Emergency Contact

Shine a Light does not provide crisis services. If you have a mental health emergency, call 988 or 911. Or  click here  for more Crisis Resources

Telephone Contact

You can call Shine a Light at 831-996-1222, but we encourage you to use the email forms to the left. If you call, please leave the following:

  • Phone number
  • Preferred location
  • Best times to meet
  • Issue you want help with
  • What insurance you have (if any)

FAX us at: 831-417-0443

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your therapy sessions will cost. Your fee will be set according to a sliding scale, in collaboration with your therapist, prior to your first counseling session. Total costs depend upon the number of sessions you choose to utilize.

If you have private health insurance and we are not in-network with your plan, please be aware that your costs for therapy may be less by using an in-network provider. This will depend upon your plan's deductible amounts and co-payments. In some cases, counseling at Shine a Light is less costly than using private insurance.

If you hope to use "out of network" benefits through your private insurance, please be aware that many plans will not reimburse for services provided by trainees. Please request an Associate level therapists for out-of-network billing.

Click here to download a flyer for

Shine a Light Counseling Center

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